Understanding Your Provider Dashboard
Your Provider Dashboard is your central control panel on Healing Sky. It allows you to:
- Monitor profile performance
- Track engagement and growth
- View notifications
- Manage content
- See revenue and subscriber activity
This page gives you a high-level overview of your activity and visibility on the platform.
Dashboard Overview
When you log in, your dashboard includes the following sections:
1. Profile Snapshot
At the top left, you will see:
- Your name
- Star rating
- Total number of reviews
- A link to view all reviews
This section gives you a quick overview of how clients see you publicly.
2. Complete Your Profile
You will see a Profile Completion Percentage (for example, 0%).
This shows how complete your provider profile is.
Why This Matters
The more complete your profile:
- The higher your visibility in search
- The more trust you build with clients
- The better your engagement performance
You may see checklist items such as:
- Profile Image
- Education
- Gallery
- About
- Communities Served
Click Complete Your Profile to fill in missing sections.
3. Notifications
This section shows platform updates related to your account.
Examples:
- Account activation
- Account status updates
- Platform announcements
Click See More to view your full notification history.
Performance Overview
This section gives you a high-level summary of how your account is performing over a selected date range.
You may adjust the date range to track performance over time.
Key Metrics Explained
Total Provider Main Page Views
The number of times users have visited your main provider profile page.
This indicates:
- Interest in your services
- Visibility in the directory
- Marketing performance
Total Subscribers
The number of users who have subscribed to your content (if you offer subscription-based access).
This reflects:
- Ongoing engagement
- Recurring audience growth
Total Followers
The number of users who follow your profile.
Followers:
- Receive your updates in their feed
- See your new content automatically
- Are more likely to convert to subscribers
Total Subscription Revenue
The total revenue generated from your subscriptions during the selected time period.
This helps you track:
- Monthly recurring revenue
- Growth trends
- Campaign effectiveness
Upcoming Events
This section displays any live events or sessions you have scheduled.
If no events appear, it means:
- No events have been created yet
- Filters may need adjusting
Hosting events can increase:
- Engagement
- Followers
- Profile visibility
Content & Engagement Graphs
You may see visual graphs showing:
Total Content Page Views
How many times your videos or written content have been viewed.
Tracking this helps you understand:
- What content performs best
- Audience interest trends
- Monthly growth patterns
Profile Performance Section
This section provides more detailed engagement data.
Total Directory Profile Views
The number of times your directory listing has been viewed.
This differs from content views — it tracks how often users view your provider profile specifically.
Total Directory Forms Filled
The number of times users submitted a contact or inquiry form through your profile.
This is a strong indicator of:
- Lead generation
- Client intent
Total Directory Phone Inquiries
The number of times users initiated phone-based contact through your listing.
This indicates high-interest users ready to connect.
My Platform Distinctions, Awards & Rating
This section displays:
- Platform badges
- Distinctions
- Special recognitions
- Ratings
These help build trust and authority on your profile.
How to Use Your Dashboard Strategically
Here is how providers should think about these metrics:
- If profile views are high but form submissions are low → Improve your About section or call-to-action.
- If followers are growing but subscribers are not → Consider premium content or subscription incentives.
- If content views are low → Increase posting frequency or promote content through announcements.
- If profile completion is low → Complete all profile sections to improve visibility.
Quick Summary
Your dashboard helps you measure:
Visibility → Profile Views
Interest → Followers
Engagement → Content Views
Conversion → Form Submissions & Phone Inquiries
Revenue → Subscription Revenue
Review this dashboard regularly to track your growth on Healing Sky.