Managing Personal Information and Credentials

The Account Settings page, located under My Account, allows providers to manage their personal details and professional credentials.

This section directly impacts:

• Profile accuracy
• Professional verification
• Compliance
• Public credibility

• Directory visibility

  
  

Keeping this page updated ensures your account remains accurate, trusted, and aligned with Healing Sky standards.

How to Access Account Settings

1. Click My Account in the left-hand navigation.
2. Select Account Settings from the submenu.

Page Overview

The Account Settings page is divided into two primary sections:

1. Personal Information

2. Primary Credentials

   
   

Each section has its own Save button, allowing you to update information independently.

1. Personal Information

This section contains your core account identity details.

Full Name

Your legal name associated with your Healing Sky account.

Why this matters:

• Used for identity verification
• May be referenced in billing and compliance documentation

• Ensures consistency across internal records

  
  

If your legal name changes, update it here.

Email Address

The primary email associated with your account.

Why this matters:

• Used for login
• Receives platform notifications
• Receives billing confirmations

• Used for account updates and support communication

  
  

Ensure this is an active email address you check regularly.

Phone Number

Your primary contact number.

Why this matters:

• May be used for account verification
• Supports professional communication
• Adds credibility to your profile

Date of Birth

Used for identity verification and compliance purposes.

Why this matters:

• Helps confirm provider legitimacy
• Supports platform verification standards
• Reduces risk of duplicate or fraudulent accounts

Save Button (Personal Information)

After making any updates, click Save to apply changes.

If you leave the page without saving, your changes will not be recorded.

2. Primary Credentials

This section defines your professional status on the platform.

This area is especially important because it determines:

• How you appear in the directory
• How users interpret your qualifications
• Licensing transparency
• Platform compliance positioning

Credential Status Options

You must select one option that accurately reflects your professional standing.

I am licensed. My license information is listed below.

Select this if you hold an active professional license.

Examples may include:

• Physician
• Nurse Practitioner
• Licensed Therapist
• Psychologist
• Licensed Clinical Social Worker

• Registered Dietitian

  
  

Why this matters:

Licensed providers may be categorized differently in directory searches and credibility tiers.

I am pre-licensed or under supervision.

Select this if you:

• Are completing supervised clinical hours
• Have graduated but are not yet fully licensed

• Practice under supervisory requirements

  
  

Why this matters:

Ensures transparency while allowing professional presence on the platform.

I have a certification. My profession does not require a license.

Select this if your field requires certification but not state licensure.

Examples may include:

• Certified Holistic Health Practitioner
• Certified Health Coach

• Certified Nutrition Coach

  
  

Why this matters:

Clarifies your qualifications without misrepresenting licensure.

I am not licensed. I do not hold a formal certification.

Select this if:

• You do not hold a professional license

• You do not hold a formal certification

  
  

Accurate disclosure protects both you and the integrity of the platform.

Professional Discipline (Dropdown)

Defines your primary area of practice.

Examples may include:

• Psychiatry
• Nutrition
• Functional Medicine
• Therapy
• Holistic Health

• Meal Services

  
  

Why this matters:

• Determines directory categorization
• Impacts search filtering
• Influences how users discover your profile

• Aligns your credentials with your service offerings

  
  

Select the discipline that best represents your primary focus.

Certification Type (Dropdown)

If you selected a certification-based credential, you must choose the specific certification type.

Why this matters:

• Adds clarity and credibility
• Provides transparency to users
• Helps define your professional positioning

Save Button (Primary Credentials)

After making changes, click Save.

Note: Updates to credentials may be subject to review and verification before appearing publicly.

Why Account Settings Are Important

This page directly impacts:

• Trust and credibility
• Directory ranking and visibility
• Professional categorization
• Compliance and transparency

• User confidence

  
  

Incomplete or inaccurate credential information can reduce discoverability and affect trust.

Best Practices

• Keep your email and phone number current.
• Ensure your credential status is accurate.
• Select the correct professional discipline.
• Update immediately if your licensure or certification status changes.
• Review this section periodically to maintain accuracy.