How to Use the “My Reviews” Page

Location: Dashboard → Reviews → My Reviews

Overview

The My Reviews page is your central hub for requesting, tracking, and analyzing client feedback on Healing Sky.

This page helps you:

Request reviews via email
Track sent requests
Monitor response status
Analyze your lifetime ratings
Strengthen your professional credibility

Reviews are social proof. This page is how you actively build and manage that proof.

At the top of the page, you’ll see three options:

Request a Review
Request Log
Read Reviews

These are anchor tabs. When clicked, they scroll you directly to the corresponding section of the page.

This keeps everything in one place while making it easy to jump between sections quickly.

Section 1: Request Reviews Via Email

This is where you actively ask clients for feedback.

If you want more reviews, this is where you start.

Sender Email

Displays the email address the review request will be sent from.

Why it matters:

Keeps communication professional
Ensures recipients recognize your name
Builds trust and legitimacy

Upload CSV

Allows you to upload a CSV file containing multiple email addresses.

Use this when:

You want to send review requests in bulk
You’re following up with past clients
You’re running a structured reputation campaign

This is efficient and saves time.

Recipient Email Field

You can manually enter individual email addresses.

Instructions indicate:

Press enter after typing each email to add it.

Use this when:

Sending one-off requests
Asking a recent client for feedback
Personalizing outreach

Email Subject

Default example: “We Value Your Feedback!”

This is customizable.

Why this matters:

Subject lines impact open rates
A clear, appreciative tone increases response likelihood

Keep it warm, direct, and simple.

Select how often reminders should be sent.

This allows you to:

Send a single request
Schedule follow-ups

Follow-ups increase review completion rates significantly.

Message Field

This is the body of your review request email.

You can customize the message.

Best practice:

Keep it short
Express gratitude
Make it easy and non-pressured

Professional and respectful tone wins.

QR Code Button

Generates a QR code linked to your review page.

Use this for:

In-office signage
Printed materials
Events
In-person sessions

Clients can scan and leave a review instantly.

Copy Review Link

Generates a direct link to your review page.

Use this in:

Text messages
Email follow-ups
Social media
Website links

This gives you flexibility beyond email requests.

Send Email Button

Once everything is set, this sends your review request.

Use this consistently after positive client interactions.

Don’t wait months. Timing matters.

Section 2: Email Log

This tracks all review requests sent.

This section includes:

Recipient Email
Reminder Status
Date Sent
Request Status

Why this matters:

Prevents duplicate requests
Shows who has responded
Helps track follow-ups
Keeps your outreach organized

You also have:

Date Range Filter

Lets you review requests within a specific time frame.

(Default: Descending)

Allows you to reorder entries by date.

If you’re actively managing reviews, this log keeps you disciplined and organized.

Section 3: Lifetime Review Breakdown

This is your performance dashboard.

It includes:

Average Patient Rating

Your overall star rating.

This is one of the most important trust indicators on your profile.

Total Reviews

Total number of reviews received.

Volume matters.

A strong rating with only 2 reviews is less powerful than a strong rating with 40.

From Verified Clients

Shows how many reviews are confirmed from verified users.

Verification increases credibility.

Positive Reviews

Total favorable reviews.

Negative Reviews

Total critical reviews.

This breakdown helps you:

Track reputation trends
Identify service improvement areas
Monitor growth over time

Strategic Use for Providers

If you ignore reviews, you’re leaving growth on the table.

Use this page to:

Request reviews immediately after positive experiences
Follow up strategically
Track engagement
Improve messaging
Strengthen authority

Strong providers actively manage their reputation.

They don’t wait for reviews to happen accidentally.

Best Practices

Request reviews consistently
Use both email and QR tools
Keep messages personal and appreciative
Monitor your log weekly
Track rating trends quarterly

Reputation compounds.

The earlier you build it, the stronger your long-term presence becomes.

When to Use This Page

Visit this page:

After client milestones
After successful outcomes
At the end of treatment cycles
Monthly for review tracking
Quarterly for performance analysis

The My Reviews page gives you control over your reputation.

Use it intentionally.

Consistent review management builds trust, increases visibility, and strengthens your professional brand on Healing Sky.